So I decided to give HostGator a try. I heard they were a good hosting company - a lot of people recommend them. Here is my experience so far.

The Initial Purchase

I already knew what I wanted so finding the product I wanted to purchase was easy. The site navigation was simple - it took me to a list of hosting options and I picked the one I wanted. Checking out was a little different. I am use to buying something and paying at the same time. I opted to pay with pay-pal - which could have had something to do with it. I checked out but never went to pay-pal’s site. So, I checked my e-mail and saw one from HostGator. In the e-mail there was a link to a billing page. So I went to the page, logged in and setup my billing information. When I went to pay I was taken to the pay-pal page I was expecting - I paid and waited… and waited… and waited.

While waiting I read the welcome page that I got after purchasing my hosting plan. It said I was suppose to get an e-mail (other than the billing e-mail) and actually in the billing e-mail it also said I should be getting a Welcome e-mail - 20 hours later no Welcome e-mail yet. I was giving them the benefit of the doubt considering I ordered on the Sunday after Thanksgiving.

When ordering my hosting service, I picked the option to use a current domain I have with another hosting company. So, all I need to do is change my DNS servers for the domain. Oh wait, those are suppose to be in my Welcome e-mail… the one I haven’t got yet. So, I’m waiting. I plan on sending an e-mail telling them I have yet to receive my Welcome e-mail yet - I’m giving them 24 hours.

I haven’t given up on the thought that HostGator is a good hosting company. This is just a small hang-up and I am a patient man. If everything works out and I like HostGator, I will probably move over more of my sites to HostGator - or at least use it for any new sites I need to host.

Popularity: 35% [?]